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Programs and Services
Upper Grand Family Health Team
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The Upper Grand FHT offers a number of services via referrals by doctors in the local area, as well as a number of programs promoting health and disease prevention.

Select a topic to find further details:

Mental Health
Services provided by the mental health counselors are aimed at mild to moderate mental health issues and include:
  • Comprehensive individual, couple or family mental health assessment
  • Mental Health treatment and follow-up as determined in consultation with you and your primary care practitioner
  • Liaison with the broader mental health system to ensure continuity of care for patients requiring more intensive intervention
  • Onsite assessment and consultation by a psychiatrist as requested by the physician and mental health counselor

Our counselors provide a wide range of programs and events - follow the links below to find out more.

Wellness

Wellness programs are provided through an interdisciplinary team approach consisting of:

  • One-to-one counseling in person or by phone
  • Group education and support classes
  • Web-site health care self-management system

Further wellness programs will focus on health issues for women and men, for seniors, and for specific initiatives such as smoking cessation and lifestyle.

For further details follow the links below.

Palliative and Supportive Care

Palliative and supportive care services are for those with a cancer diagnosis or other palliative diagnosis. This program strives to ensure that patients have access to appropriate and timely services in a seamless manner.

These services aim to decrease the number of emergency department visits for palliative patients related to a health care crisis or pain control, and increase the number of deaths at home for those palliative patients who choose to die at home.

Palliative and supportive care seeks to enhance communication and collaboration among "end of life" agencies and providers through patients' disease progression.

Pharmacy
The Pharmacist compliments your local community pharmacist or hospital pharmacist by working directly with your family physician or nurse practitioner. The pharmacist can also offer specific programs and services such as:
  • women's health (menopause, osteoporosis, cancer)
  • weight management programs
  • smoking cessation programs
  • cardiac care
  • metabolic syndrome
  • geriatric

Click the links below for more details.

General Medical Care

The family doctors of the Upper Grand Family Health Organization provide the majority of medical primary care. The Upper Grand FHT is complimenting these services with nurse practitioners who provide a holistic nurse based approach to managing most common illnesses and providing preventative care and education for healthy living. Nurse practitioners are registered nurses with additional training and an extended scope of practice so they can provide a full range of health care services to individuals, families and communities.

 

 

Please follow the links below for Program Details and Events.

Dietary and Nutrition

Registered dietitians provide the Dietary and Nutrition service to which family physicians and nurse practitioners may refer patients. Individual treatments or education programs can be offered according to need.

The Upper Grand FHT's Registered Dietitians have an in-depth scientific knowledge of food and human nutrition and integrate this knowledge with that from other disciplines including health and social sciences, education, communication and management. Dietitians are the recognized food and nutrition professionals in Canada.

Our Dietitians provide a broad range of programs and events and link with the specialist resources of the hospital based diabetic education centre, follow the links below for details.

Social Work

Social Workers are concerned with the interactions between people and the institutions of society that affect the ability of people to accomplish life tasks, realize aspirations and values, and alleviate distress.

The UGFHT social worker can provide services through: i) one on one, ii) family counseling, or iii) support groups.

When to refer to the Family Health Team Social Worker (SW)

  • Patient needs short term (1-4 sessions) intervention regarding resource needs, mobilizing existing strengths/resources, referral to other providers and/or advocacy for required services.
  • Multiple issues are present, e.g., disability/ageing issues, financial concerns, limited support systems, caregiver stress/burden.
  • Patients discharged from hospital who require SW support but do not qualify CCAC may also be referred.
 When to refer to CCAC Social Work (519 823-2550)
  • Patient is not ambulatory.
  • CCAC currently provides service then request CCAC Social Worker to become involved.
 When to refer to Community Resource Centre (519 843-7000)
  • Assistance with government forms
  • Housing issues
Geriatric Service

The goal of this service is to help seniors enjoy an enhanced quality of life, and to promote independence and aging in place through falls prevention, gentle exercise, health eating, memory clinic, medication management and supporting a positive outlook on life.

 

 

 

For more detail follow the links below.

Congestive Heart Failure

Designed to meet the ongoing needs of patients with advanced congestive heart failure and based on the St Mary's congestive heart failure clinic, this service includes:

  • medical evaluation
  • ongoing patient/family education
  • psychosocial support, counseling and behavioral modification, and
  • a prescribed exercise program for the patient with CV disease

 

For further details follow the link below.

Chronic Pain Management

Through an interdisciplinary team the FHT provides:

  • Education through group sessions based on the Stanford self management model
  • Self-management strategies including exercise and fitness, stress management, relaxation, meditation and other focusing techniques, and medication management
  • One-on-one counseling/assessment as required
  • Follow-up assessment

 

 

Metabolic, Pre-diabetes and Diabetes -  **New **- web portal service offered to selected patients

This program is designed to support at risk patients and those who have stable type II Diabetes. Initial assessment may be completed by the Nurse Specialist and the Dietitians.

Group classes provide education about the risks of developing diabetes, symptom identification and management, healthy lifestyle screening and coaching including stress management, blood pressure management, foot and eye screening, diet and activity.

One on one follow up can be arranged as necessary. Resources include nursing, pharmacy, counselling, and registered dietitian.

The program is designed as part of the Centre and North Wellington Diabetes Network and builds on education provided at the Diabetes Education Centre at Groves Memorial Community Hospital.

A monthly peer facilitated support group for diabetic patients runs in Elora.